FAQs Archive

Do you provide information about me to other parties?

Decatur Professional Development, LLC, the parent company of PDHengineer.com, will not share information about you to any other party without your consent, except as follows: When purchasing a course using your credit card, information that you input is provided to PayPal, our secure online payment processor. We will also provide course completion information to any [...]

Do you provide information about me to other parties?KHudspeth2022-05-17T12:58:42-05:00

How can I see how many Reward Tokens I have in my account?

The number of Reward Tokens is displayed at the top of the My Account page. Click the My Account link at the top of any page. Also, if you are making an eligible purchase and Tokens in your account, an option will appear in the shopping cart asking if you wish to use Reward Tokens [...]

How can I see how many Reward Tokens I have in my account?KHudspeth2023-03-14T13:41:22-05:00

Can I share PDHengineer Reward Tokens with a Colleague?

Reward Tokens are awarded to or purchased by an individual and cannot be shared. However, a group of engineers or a company can purchase a pool of tokens to be shared among its members. (Purchase amounts range from 100 to 5,000 tokens.) This pool of tokens can be shared by the entire group. You can [...]

Can I share PDHengineer Reward Tokens with a Colleague?KHudspeth2023-03-14T13:41:23-05:00

How do I use PDHengineer Reward Tokens?

PDHengineer Reward Tokens are credits that you can use to purchase courses. Reward Tokens can be either earned (for online courses and webinars, one token is awarded for each PDH purchased) or purchased as a part of a PDHengineer Build Your Own Package. In both cases, 10 PDHengineer Reward Tokens can be redeemed for a [...]

How do I use PDHengineer Reward Tokens?KHudspeth2023-03-14T13:41:23-05:00

I have purchased a course. How do I view the course and take the quiz?

All of your courses, certificates of completion, and purchase history can be found by using the "My Account" link at the top of any page. Simply click "My Account" and you will be taken to a page that summarizes all of your activity. In the center of the page, the first link is "My Courses [...]

I have purchased a course. How do I view the course and take the quiz?KHudspeth2023-03-14T13:41:21-05:00

How do I connect to the webinar?

After purchasing and enrolling in a webinar, you can navigate to PDHengineer.com/todays-webinar to be linked directly to the webinar site. Feel free to bookmark this page if you plan on attending multiple webinars. In order to create the live, interactive environment, PDHengineer's webinars use both audio and video. And, there are several ways to connect: [...]

How do I connect to the webinar?KHudspeth2023-03-14T13:41:21-05:00

Do I need a telephone to participate in a webinar?

The simple answer is "no." For a PDHengineer webinar you can connect with your landline, cellphone, or no phone at all by using your computer's audio and microphone. Using your computer's audio eliminates the need for a telephone.

Do I need a telephone to participate in a webinar?KHudspeth2023-03-14T13:41:24-05:00

I need to place multiple Certificates of Completion in one PDF file.

Some state boards ask that the PE provide one PDF file containing all certificates of completion. This can be easily done using most PDF manipulation software including Adobe Reader. But, be advised that some programs that combine multiple files can cause certain information on the resulting file to be illegible, scrambled, or missing. This generally [...]

I need to place multiple Certificates of Completion in one PDF file.KHudspeth2022-05-16T16:17:24-05:00

How do I find the courses I have purchased?

To view the course material, take quizzes, or download certificates of completion, use the My Account link at the top of any page. Once you have logged in, look for the My Courses link in the center of the page. There you will see a list of all courses purchases. Click the title to view [...]

How do I find the courses I have purchased?KHudspeth2022-05-17T13:07:58-05:00

How do I clear my browser cache?

Your internet browser (Internet Explorer, Firefox, Chrome, Safari, Opera, etc.) maintains stored copied of web pages and pictures in order to speed up how fast web pages are displayed to you. This is called a browser cache, and the files contained are referred to as cached files. The browser cache allows you to speed along [...]

How do I clear my browser cache?KHudspeth2022-05-24T17:11:24-05:00

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