Live support chatConflict - Understanding and Managing (Interactive)
Credit: 2 PDH
Subject Matter Expert: Richard "Dick" Grimes, CPT
In Conflict - Understanding and Managing , you'll learn ...
- Deal successfully with employee conflict
- Identify the clues that tell you how serious it is becoming
- Identify causes of employee conflict
- Reduce causes of employee conflict
Overview
Preview a portion of this interactive course before purchasing it. The course must be viewed on your computer or mobile device.
Credit: 2 PDH
Conflict is part of everyday work life. We may not even notice only minor irritations because we are so used to them. However, these can easily build into something that can cause great tension within a work team.
This course will help you identify typical reasons for conflict, the three escalating stages of it, and devise strategies for preventing it from getting disruptive. There is also a checklist that students can use to assess the potential for conflict in their workplace.
Learning Objectives
Upon completion of this course, participants will be able to:
- Manage employee conflict effectively.
- Identify clues that indicate how serious a conflict is becoming.
- Recognize causes of employee conflict.
- Apply methods for reducing causes of employee conflict.
- Describe steps for minimizing conflict.
- Select an appropriate strategy for handling conflict.
Certificate of Completion
You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. PDH credits are not awarded until the course is completed and quiz is passed.
| This course is applicable to professional engineers in: | ||
| Alabama (P.E.) | Alaska (P.E.) | Arkansas (P.E.) |
| Delaware (P.E.) | Florida (P.E. Other Topics) | Georgia (P.E.) |
| Idaho (P.E.) | Indiana (P.E.) | Iowa (P.E.) |
| Kansas (P.E.) | Kentucky (P.E.) | Louisiana (P.E.) |
| Maine (P.E.) | Michigan (P.E.) | Minnesota (P.E.) |
| Mississippi (P.E.) | Missouri (P.E.) | Montana (P.E.) |
| Nevada (P.E.) | New Hampshire (P.E.) | New Jersey (P.E.) |
| New Mexico (P.E.) | North Carolina (P.E.) | North Dakota (P.E.) |
| Ohio (P.E. Self-Paced) | Oklahoma (P.E.) | Oregon (P.E.) |
| Pennsylvania (P.E.) | South Carolina (P.E.) | South Dakota (P.E.) |
| Tennessee (P.E.) | Texas (P.E.) | Utah (P.E.) |
| Vermont (P.E.) | Virginia (P.E.) | West Virginia (P.E.) |
| Wisconsin (P.E.) | Wyoming (P.E.) | |
Preview a portion of this interactive course before purchasing it. The course must be viewed on your computer or mobile device.
Credit: 2 PDH
