Live support chatSkills Development - Influence (Interactive)
In Skills Development - Influence, you'll learn ...
- Describe the role of power in creating influence
- Ways to increase influence when you have no authority
- Methods to restore damaged credibility
Overview
People do business with people they like. Successful results are greatly determined by your ability to influence the behaviors, beliefs, and attitudes of other people. This isn’t about manipulation, but rather understanding fundamental psychological aspects of human nature. This course assumes that most people you’re working with are good, honest, and decent most of the time. The core of all positive interpersonal relationships, and one of the two main goals when influencing, is mutual liking. Liking or disliking others is based mostly on unconscious processes. In this course, we will focus on appropriate use of power, influence techniques, how to get others to follow your lead, win-win negotiations, maximizing your core influence and preventing group think.
An application activity form is also included to assist you with the implementation of the techniques in the course.
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- Understand how different types of power impact influence
- Inspire others to immediate action and cooperation
- Identify opportunities for negotiation, Explain the qualities of win-win negotiation
- Implement three steps to restore damaged credibility
- Understand why influence is key in any organization
Certificate of Completion
You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 0 questions. PDH credits are not awarded until the course is completed and quiz is passed.
| This course is applicable to professional engineers in: | ||
| Alabama (P.E.) | Alaska (P.E.) | Arkansas (P.E.) |
| Delaware (P.E.) | Idaho (P.E.) | Indiana (P.E.) |
| Kansas (P.E.) | Kentucky (P.E.) | Louisiana (P.E.) |
| Minnesota (P.E.) | Mississippi (P.E.) | Montana (P.E.) |
| Nevada (P.E.) | New Hampshire (P.E.) | New Jersey (P.E.) |
| New Mexico (P.E.) | North Dakota (P.E.) | Oklahoma (P.E.) |
| Oregon (P.E.) | Pennsylvania (P.E.) | South Carolina (P.E.) |
| South Dakota (P.E.) | Tennessee (P.E.) | Texas (P.E.) |
| Utah (P.E.) | Vermont (P.E.) | Virginia (P.E.) |
| West Virginia (P.E.) | Wisconsin (P.E.) | Wyoming (P.E.) |
