Incident Investigation Principles & Techniques 101
In Incident Investigation Principles & Techniques 101, you'll learn ...
- Why it is important to conduct a thorough incident investigation
- Ten basic steps in an incident investigation program
- The principles and techniques required to successfully investigate any incident
Overview
An incident is any unplanned or undesired event that negatively impacts or could have impacted your facility's operations. The primary incident areas most commonly monitored are personal safety, environmental, process safety, product quality, reliability, or security of assets. Assets include people, property, equipment, environment, and the surrounding community.
Incident Investigation programs are often-times perceived as a necessary evil. However, when your facilities management systems fail, an incident investigation is the only avenue to facilitate the necessary change to prevent a repeat event.
There are many companies that offer “Root Cause” incident investigation tools once a cause is determined. This course will not promote or recommend any particular “Root Cause” management system, but will teach you the principles and techniques required to successfully investigate any unplanned or undesired event, regardless of the tool utilized to determine “Root Causes.” Further, this course will enhance your skills as an investigator by providing a workflow and direction for all the work that must be completed accurately to complete a thorough investigation. This training course is an enhancement to an existing investigation Management System.
There are ten basic steps, that if performed correctly, will improve your facility's incident investigation program. If you are interested in improving your own skills in this area, then this course will propel you to an expert level, regardless if you have never conducted an incident investigation before. Those who master the basic mechanics and can perform them flawlessly without thought will excel.
Are you ready to learn the ten basic incident investigation steps in detail? This ten-step process applies to any investigations process, regulated by OSHA or not. Whether you conduct simple or complex investigations, under regulatory necessity, or because it improves your company’s competitive advantage, this course is for you.
“Eliminate the impossible, whatever remains, however improbable, must be the truth?” Sherlock Holmes Quote – The Sign of Four, Sir Arthur Conan Doyle, February 1890 edition of Lippincott's Monthly Magazine
Specific Knowledge or Skill Obtained
This course teaches the following specific knowledge and skills:
- How to collect and preserve evidence
- How to report an Incident
- How to assign an Incident
- How to assemble and manage an investigation team
- How to develop a timeline or logic diagram
- How to conduct witness interviews
- How to develop a draft report
- How to develop recommendations and present the report to management
Certificate of Completion
You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 15 questions. PDH credits are not awarded until the course is completed and quiz is passed.
This course is applicable to professional engineers in: | ||
Alabama (P.E.) | Alaska (P.E.) | Arkansas (P.E.) |
Delaware (P.E.) | District of Columbia (P.E.) | Florida (P.E. Area of Practice) |
Georgia (P.E.) | Idaho (P.E.) | Illinois (P.E.) |
Illinois (S.E.) | Indiana (P.E.) | Iowa (P.E.) |
Kansas (P.E.) | Kentucky (P.E.) | Louisiana (P.E.) |
Maine (P.E.) | Maryland (P.E.) | Michigan (P.E.) |
Minnesota (P.E.) | Mississippi (P.E.) | Missouri (P.E.) |
Montana (P.E.) | Nebraska (P.E.) | Nevada (P.E.) |
New Hampshire (P.E.) | New Jersey (P.E.) | New Mexico (P.E.) |
New York (P.E.) | North Carolina (P.E.) | North Dakota (P.E.) |
Ohio (P.E. Self-Paced) | Oklahoma (P.E.) | Oregon (P.E.) |
Pennsylvania (P.E.) | South Carolina (P.E.) | South Dakota (P.E.) |
Tennessee (P.E.) | Texas (P.E.) | Utah (P.E.) |
Vermont (P.E.) | Virginia (P.E.) | West Virginia (P.E.) |
Wisconsin (P.E.) | Wyoming (P.E.) |