Live support chatNegotiating Skills for the Workplace
In Negotiating Skills for the Workplace, you'll learn ...
- Prepare for the upcoming negotiation
- Negotiate more confidently
- Preserve good will even if you cannot reach agreement
- Deal effectively with emergency situations where you do not have preparation time
Overview
Preview a portion of this course before purchasing it.
Credit: 7 PDH
Length: 58 pages
Participants will learn some very simple, yet powerful, principals about negotiations that are applicable in any situation. Whether you are very confident and assertive or introverted and compliant, these techniques will help you prepare for and conduct negotiations more successfully than you ever have before.
You will also learn how to identify and counter some of the typical 'dirty tricks' that are used in many unethical negotiations. Although we do not guarantee that you will be satisfied with every future negotiation you attempt, we do promise that following our techniques will assure that you have no regrets about the outcomes.
In this course, you will learn how to successfully negotiate:
- Salary packages
- Severance agreements
- Relationships between departments
- Work schedules with employees
- Employee accommodations
- Vendor relationships
- Client relationships
- Disciplinary actions
- Misconduct allegations
- Disputes between workers
Learning Objectives
Upon completion of this course, participants will be able to:
- Prepare for an upcoming negotiation.
- Negotiate with greater confidence.
- Preserve goodwill even when an agreement cannot be reached.
- Respond effectively to urgent negotiation situations when preparation time is unavailable.
- Ask questions that help develop a negotiation strategy.
- Maintain focus and avoid distractions during a negotiation.
- Use external standards to reduce the potential for conflict.
- Recognize and respond to negotiation “dirty tricks.”
- Apply multiple methods for closing a negotiation and reaching agreement.
- Distinguish the value of interests from the risks associated with positions.
Certificate of Completion
You will be able to immediately print a certificate of completion after passing a multiple-choice quiz consisting of 40 questions. PDH credits are not awarded until the course is completed and quiz is passed.
| This course is applicable to professional engineers in: | ||
| Alabama (P.E.) | Alaska (P.E.) | Arkansas (P.E.) |
| Delaware (P.E.) | Idaho (P.E.) | Indiana (P.E.) |
| Kansas (P.E.) | Kentucky (P.E.) | Louisiana (P.E.) |
| Minnesota (P.E.) | Mississippi (P.E.) | Montana (P.E.) |
| Nevada (P.E.) | New Hampshire (P.E.) | New Jersey (P.E.) |
| New Mexico (P.E.) | North Dakota (P.E.) | Oklahoma (P.E.) |
| Pennsylvania (P.E.) | South Carolina (P.E.) | South Dakota (P.E.) |
| Tennessee (P.E.) | Texas (P.E.) | Utah (P.E.) |
| Vermont (P.E.) | Virginia (P.E.) | West Virginia (P.E.) |
| Wisconsin (P.E.) | Wyoming (P.E.) | |
Preview a portion of this course before purchasing it.
Credit: 7 PDH
Length: 58 pages
