PDHengineer for engineers continuing education PDHengineer Live Help

HOME  |  FAQ  |  CONTACT US 

  Search PDH continuing education coursesWebinars are approved for live seminar NY PDH for engineersTeach a PDH continuing education courseMy Account

   

 

Explore engineering continuing educations courses at PDHengineer

 

Online Catalog

 

 

All Courses (Large File)

 

 

Online Courses

 

 

Building Design

Business Skills

Civil

Control Systems

Electrical

Environmental

Ethics

Failure Investigation

Health and Safety

HVAC

Industrial

Laws & Rules

Materials

Mechanical

Oil/Gas/Petrochem

Project Management

Renewable Energy

 

Other PDH

 

Courses By Mail

Web Seminars

Seminars Near You

 

New Site Users

 

 

FAQ

Free Course

How it Works

New User Sign-up

 

Site Resources

 

 

Course Author List

Newsletter

State Approvals

 

Discount Programs

 

Corporate Discount

Refer-A-PE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FAQ - Help / Technical Support

 

State Board Acceptance

Taking Courses Online

Teaching a Course

Pricing, Payment & Security

Login & User Account

Record Keeping

 

Help / Technical Support

 
   
1.

Why does the system not accept my email address and password?

 

There are a number of reasons why you may not be able to login into your account:

 

a.

Are you registered as a user? 

 

You must first sign-up as a new user before you can login to PDHengineer.com to take courses.  Click on New User Sign-up Form on the login page to create a new login account.

 

b.

Did you type your email address and password correctly?

 

Note that email addresses and passwords are case-sensitive.  Check to make sure that the "Caps Lock" is not selected on your keyboard. 

 

If you cannot remember your password, then type in your email address and click on "Forgot Password?" on the login page.  After answering the security question correctly, your password will be emailed to you. 

 

If you cannot remember the email address that you used to create your account, then send us an email at administrator@pdhengineer.com.

 

c.

Do you have "cookies" enabled on your web browser? 

 

If your web browser is set to a high security setting, then you may not be able to login to your PDHengineer.com account.  Changing your web browser settings is simple:

 

Microsoft Internet Explorer 6.0+
  • Select "Internet Options" from the Tools menu.
  • Click on the "Privacy" tab.
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  • Click "OK".

Microsoft Internet Explorer 5.x

  • Select "Internet Options" from the Tools menu.
  • Click on the "Security" tab.
  • Click the "Custom Level" button.
  • Scroll down to the "Cookies" section.
  • To enable:
    • Set "Allow cookies that are stored on your computer" to "Enable".
    • Set "Allow per-session cookies" to "Enable".
  • Click "OK".

If your web browser is not listed above and you suspect that your browser is blocking cookies, then send us an email at administrator@pdhengineer.com for assistance.

 

2.

I submitted the course quiz, but I get a blank screen.

 

Your web browser is most likely set to a high security setting, which blocks cookies.  In order to view your quiz results and access your certificate of completion, you need to enable cookies in your web browser.  See the instructions above in Question 1.c.

 

Once you have enabled cookies in your web browser, you can access your certificate of completion by clicking on "Completed Courses" in the My Account menu.

 

3.

I am unable to download the course PDF file.

 

You must have a copy of Adobe Acrobat or Adobe Acrobat Reader installed on your computer to download and view course PDF files.  Click on the link below to download a free copy of Adobe Acrobat Reader:

 

 

Note that some users who have Adobe Acrobat or Acrobat Reader installed on their machines have reported problems with these applications. 

 

If you are unable to open a PDF file on PDHengineer.com, then get the latest copy of Reader using the link above.  If you have the latest version of Reader installed, then check whether your computer has any old versions still installed on your computer. 

 

It has been reported by some users that having an older version of Acrobat or Reader installed on their computer, along with the new version, resulted in PDF download problems.  All old versions of Acrobat or Reader should be uninstalled when the new version is installed.

 

4.

I am unable to download my course certificate of completion.

 

You must have a copy of Adobe Acrobat or Adobe Acrobat Reader installed on your computer to download and view your course certificate.  Refer to Question No. 3 above for information on downloading Adobe Acrobat Reader.  If the latest version of Adobe Acrobat Reader is installed on your computer and you still cannot download your certificate, then check which browser you are using:

 

Checking Your Web Browser

  • Select "Help" in the menu at the top of your browser.
  • Select "About Internet Explorer" or "About Netscape", etc.

A very small number of users may experience problems downloading the certificate of completion with web browsers other than Microsoft Internet Explorer 6.0+ or Microsoft Internet Explorer 5.x.  If you use a different browser (such as Netscape or Opera) and you are unable to download your certificate, then try downloading your certificate using Microsoft Internet Explorer.  You can click on the link below to download a free copy of the latest version of Microsoft Internet Explorer.

 

Get Microsoft Internet Explorer

 

5.

Some of the text and graphics on PDHengineer.com do not display properly on my screen. 

 

The design of PDHengineer.com is optimized for the Microsoft Internet Explorer series of web browsers.  The functionality of the website, including creating a login account, purchasing courses, taking quizzes, etc., works with any web browser.  However, there are some text and graphics that may appear slightly different than our web designers intended when displayed on your screen if you use Netscape, Opera or another web browser.

 

We would like to hear your feedback.  If you are using Netscape, Opera or one of the other non-IE browsers, send us an email at administrator@pdhengineer.com and tell us whether you are experiencing any display or functionality problems.  We want to ensure that your experience on PDHengineer.com is pleasurable.

 

6.

I misspelled my name when creating my login account.

 

Any information that you input when creating your login account can be changed at any time by clicking on "Edit Profile Information" in the My Account menu.  The exception is that you cannot change your email address (which serves as your login username) in My Account.  If your email address changes, you will need to either create a new login account using your new email address or contact us at administrator@pdhengineer.com for assistance.

 

Note that any changes that you make to your Profile Information will not be reflected in previously created certificates of completion.  Thus, changing your name in your Profile Information will not result in the new name being added to existing certificates in your account from previously completed courses.  The new name will, however, be applied to certificates for courses completed in the future.

 

   

 

Your Peers' Comments


 

 

"Very convenient and reasonable assortment of relevant topics."

 

Charles Webre, PE

Lafayette, LA

 

 

"The course was informative and the quiz was challenging."

 

John Quinn, PE

Lee's Summit, MO

 

 

"Great - this was so much more comfortable than setting up and traveling to any other type of continuing education."

 

Robert Voitik, PE

Vancouver, WA

 

 

"This is my first experience with PDHengineer and the course on Ethics was excellent."

 

Alfred Fuselier, PE

St. Martinville, LA

 

 

 

"Excellent. My first course was a good refresher on area classification."

 

Robert Furmaga, PE

Houston, TX

 

 

"Simple to understand and follow."

 

Joseph Johnson, PE

San Angelo, TX

 

 

"The only good site I have found so far."

 

Robert O'Brian, PE

Massena, NY

 

 

"Material and quiz was easy to understand."

 

Kelly Staples, PE

Orland Park, IL

 

 

"Easy to navigate website."

 

Charysse Knotts, PE

San Antonio, TX

 

 

 

"The experience was convenient, timely and effective."

 

Jack Brown, Jr., PE

Garland, TX

 

 

"Pleasant.  Am planning to use it again."

 

Stephanie Walter, PE

Menomonee Falls, WI

 

 

"The course was well designed and time efficient."

 

Jimmy LeMarr, PE

Sour Lake, TX

 

 

"Relatively simple procedure."

 

Steven Fox, PE

Chesterfield, MO

 

 

"Very good course content."

 

Dhanendra Pardhi

Dubai, UAE

 

 

"Very user friendly."

 

Timothy Williams, PE

Raytown, MO

 

 

"Easy to learn from."

 

Paul Hightower, PE

Albany, OR

 

 

"This is a convenient way to earn PDH hours. On this occasion I did the one hour ethics course, which worked well.  I will be trying some other courses as well."

 

Steven Flatter, PE

San Antonio, TX

 

 

 

"Easy to select a course and get a user ID. I like the free course too. Questions on the ethics course were valid and covered important issues."

 

Lester Johnson, PE

Cedar Park, TX

 

 

"Excellent and valuable description for different state requirements and a fairly broad array of available PDH subjects and topics."

 

Michael Hocker, PE

Poughkeepsie, NY

 

 

"So far I've only tried the Ethics demo course but was pleased with the information and the quiz."

 

Gary Miloradovich, PE

Freeport, TX

 

 

 

 

 

 

About Us | Affiliate Program | Charity |  Engineering Links | Link With Us | Seminars Near You | Privacy Policy | Terms of Use

Refer a Friend or Coworker and earn a $25 Gift Certificate or $150 cash

© 2002-2008, Decatur Professional Development, LLC

 

PDHengineer.com | 5870 Highway 6 North, Suite 110, Houston, TX 77084 | Toll Free: 877-500-7145

 

 A Better Business Bureau Accredited Business

  CLICK TO VERIFY