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Understanding Performance and Productivity
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Attention New York Engineers:
This course cannot be taken to fulfill your
continuing education requirements in the state of New York since the course does
not fall under the category of "Areas of Practice" or "Law/Ethics".
For more information, check the
New
York State Board Requirements.
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Richard "Dick" Grimes, CPT
Overview
This course will help you
understand the “why” behind work performance principles and help you develop the
“how” that is best for your situation. There is a significant difference between
being busy and being productive and a simple way to make sure your employees are
always productive.
Additionally, participants
will learn to define productivity and identify the difference between work
pressure and work stress. And they will discover how to reduce a lot of the
stress in their daily activities by asking for clarification of expectations.
Finally, it prepares
participants to design tools to measure performance effectively and objectively,
and to show others how easily it can be done.
The
student must take a multiple-choice quiz consisting of fifteen (15)
questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Attained
This course teaches the following specific knowledge and
skills:
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Compare and contrast
productivity with just being busy.
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Clarify expectations with
elements of quality, quantity, and time.
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Learn
why much workplace stress stems from poorly defined expectations.
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How employees can reduce
much of their workplace stress by asking leaders for clarification of
expectations.
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Learn
what SMART goals are and why they are important
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Write your own measurable
performance goals and help others with theirs.
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Identify the critical
elements necessary for productivity.
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Help employees define and
construct “feedback loops” for their work setting.
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Contrast the advantage of
sharing information with employees instead of hoarding it to make them seem
indispensable to the department.
Course
Click on the link below to review the course
prior to taking a quiz for credit.
Understanding Performance and Productivity (339 KB)
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To obtain PDH credits for this course, you will need to take a quiz for
credit. Click on the link below.
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