|
Negotiating Skills for the Workplace
|
|
|
Attention New York Engineers:
This course cannot be taken to fulfill your
continuing education requirements in the state of New York since the course does
not fall under the category of "Areas of Practice" or "Law/Ethics".
For more information, check the
New
York State Board Requirements.
|
Richard "Dick" Grimes, CPT
Overview
Participants will learn some very simple, yet powerful, principals
about negotiations that are applicable in any situation. Whether you are very
confident and assertive or introverted and compliant, these techniques will help
you prepare for and conduct negotiations more successfully than you ever have
before.
You will also learn how to identify and counter some of the typical
'dirty tricks' that are used in many unethical negotiations. Although we do not
guarantee that you will be satisfied with every future negotiation you attempt,
we do promise that following our techniques will assure that you have no regrets
about the outcomes.
In this course, you will learn how to successfully negotiate:
-
Salary packages;
-
Severance agreements;
-
Relationships between departments;
-
Work schedules with employees;
-
Employee accommodations;
-
Vendor relationships;
-
Client relationships;
-
Disciplinary actions;
-
Misconduct allegations; and
-
Disputes between workers
The student must take a multiple-choice quiz consisting of forty (40)
questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Attained
This course teaches the following specific knowledge and
skills:
-
Prepare for the upcoming negotiation;
-
Negotiate more confidently;
-
Preserve good will even if you cannot reach agreement;
-
Deal effectively with emergency situations where you do not have
preparation time;
-
Ask questions that help you develop your strategy;
-
Stay on track and not get distracted;
-
Use outside standards to reduce the potential for conflict;
-
Recognize and deal with "dirty tricks";
-
Utilize a variety of ways to close a negotiation and get agreement;
-
Differentiate between the value of "interests" and the danger of
"positions"; and
-
Define
what a successful outcome looks like from your perspective and theirs
Course
Click on the link below to review the course
"Negotiating Skills for the Workplace" prior to taking a quiz for credit.
Negotiating Skills for the Workplace (730 KB)
Having Trouble Downloading the PDF File?
Right click on the link. Select "Save Target As..."
Then save on your desktop. To view the file, double click the icon on your
desktop and return to this page to take the quiz.
You may need Acrobat Reader to view the
PDF documents provided above.
Click on the link below to download a free copy of Acrobat Reader.
To obtain PDH credits for this course, you will need to take a quiz for
credit. Click on the link below.
(To take the quiz,
your web browser must be set to accept cookies. See how to
check your cookie settings.)
|
