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Civil Behavior in the Workplace - A Manager's
Perspective
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Attention New York Engineers:
This course cannot be taken to fulfill your
continuing education requirements in the state of New York since the course does
not fall under the category of "Areas of Practice" or "Law/Ethics".
For more information, check the
New
York State Board Requirements.
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Richard "Dick" Grimes, CPT
Overview
There has been a steady increase of lawsuits in our country stemming
from behavioral issues in the workplace. This litigation is very expensive from
financial and productivity standpoints of employers and financial and career
impact standpoints of employees. You can do a lot to protect yourself from
negative financial and career impacts by learning what your employer expects you
to do.
Also, this course will help you avoid saying or doing something
(whether intentional or not) that may cause someone to bring legal action ($$$)
against you. And, you'll learn how to keep someone else (whether intentional or
not) from denying you any of the rightful opportunities to which you are
entitled as an employee.
These additional points must be presented before going
ahead with this course:
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The course
author is not a lawyer and does not present this as legal opinion
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You must
contact your organization’s Human Resources Department to learn how your
organization deals specifically with the issues we raise in this course
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After this
course, you can no longer say with credibility, “I didn’t know that” regarding
workplace issues of harassment, discrimination, and retaliation.
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Your
understanding is more important than your agreement with these issues
This course will help the student understand and be able to apply the
legal foundations of behaving in a civil manner within the workplace whether as
a member of management or an employee. While it is not intended to replace any
similar training provided by an employer, it will be a strong supplement for any
that currently exists and will provide a good foundation where none exists.
Participants will learn about the legal linkage and liabilities between
employers and employees and how to reduce the potential risk of expensive
litigation as much as possible. There are guidelines on providing effective
documentation that helps to show the person acted in a reasonable way and to
describe the training and guidelines an employer should be providing to the
workforce.
Also included are brief summaries of illegal workplace behaviors,
sample cases for reference, samples of useful documentation forms, and summaries
of the more important laws for easy understanding.
The
student must take a multiple-choice quiz consisting of twenty-five (25)
questions at the end of the course to obtain PDH credits.
Specific Knowledge or Skill Attained
This course teaches the following specific knowledge and
skills:
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How to
respond legally to inappropriate or illegal behavior you may encounter at
work.
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Will give
you more confidence as a manager or supervisor by clearly explaining your
employer’s expectations of you when dealing with workplace behavior issues.
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Will help
you avoid saying or doing something (whether intentional or not) that may
cause someone to bring legal action ($$$) against you.
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Will keep
someone else (whether intentional or not) from denying you any of the rightful
opportunities to which you are entitled as an employee.
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Will make
sure you can no longer say with credibility “I didn’t know that” regarding
workplace issues of harassment, discrimination, and retaliation.
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Will
explain
the “LEGAL LINK” between you and your employer making it responsible for
your actions in the workplace.
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Will
explain the “LEGAL LINK” between YOU and your employees making YOU responsible
for their actions in the workplace.
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Will help
you apply in your workplace the practical examples and models taught here.
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Will help
you beware of what you say and do in the workplace
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Will help
you understand why you should not rely on “common sense”
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Will help
you investigate and document your findings about a situation
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Will help
you know when to ask for help in a situation
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Will help
you decide what are the “right things to do” in a given situation
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Will help
you describe situations effectively
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Will help
you understand the difference between objective and subjective statements
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How to
identify the specific legislation that provides the foundation for civil
behavior in the workplace
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How to
understand and be able to react appropriately to the various illegal workplace
behaviors covered in that legislation
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How to
understand how acts of “good intentions” could be perceived as discriminatory
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How to
understand how “having a little harmless fun” could be seen as harassment
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Will help
you understand the concept of “quid pro quo” and the dangers associated with
it
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How to
understand the scope of harassment decisions by providing actual court cases
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How to
understand general concepts about unfair labor practices
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How to
understand the manager’s obligation to act
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How to
understand what you must tell an employee before they tell you something in
confidence
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How to
understand the liability associated with the concept of “you knew or should
have known”
Course
Click on the link below to review the
course prior to taking a quiz for credit.
Civil Behavior in the Workplace
(807 KB)
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Click on the link below to download a free copy of Acrobat Reader.
To obtain PDH credits for this course, you will need to take a quiz for
credit. Click on the link below.
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